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Contact Airtasker Customer Service

How to Reach a Person at Airtasker

Verified Contact Information

General Info:

  • +61 130 082 3218

Investors/ Franchising:

  • +6 129 689 5414
    International
  • +61 130 028 8664
Send Message

Airtasker Emails:

Customer Service
Media

Airtasker Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Airtasker Phone Number
+61 130 082 3218
Average Hold Time
More than 30 min
Most Popular Airtasker Email Address
support@airtasker.com
Airtasker Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Airtasker Customer Service Rating
1 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Airtasker?

How to Contact Airtasker?

Airtasker is an Australian company providing an online marketplace for users to outsource their daily tasks. They have published the email address support@airtasker.com to contact Airtasker customer service for inquiries and assistance. People who want information on how to use this platform as a business to earn money can use the Airtasker email address team@airtasker.com to seek advice from the company agent. Lastly, media@airtasker.com is the Airtasker contact email for media and other related inquiries. Customers seeking efficient responses can choose the email address relevant to their concern to contact Airtasker between office hours.

People seeking general information regarding getting started and the community guidelines can use the Airtasker contact number +61-130-082-3218 to seek assistance from the company agent. For issues related to investors or franchising, +6-129-689-5414 is the Airtasker Sydney contact number available for international customers. People facing problems with posting guidelines and other similar issues can call Airtasker at +61-130-028-8664 between office hours. That would ensure an efficient solution to their concerns.

The address for the Airtasker Sydney office is Airtasker Pty. Ltd., 2003 Level 20, 109 Pitt St., Sydney, New South Wales 2000, Australia. Customers with critical issues and concerns can meet the Airtasker support team by visiting this address or sending a letter to GPO Box 5193, Sydney, NSW 2001, to express those. The company also has a branch in the United Kingdom at 11 Ashley Piece, Ramsbury, Marlborough SN8 2QE, for customers in the respective region to consult. You can also use the Airtasker support phone number specified for this branch if the matter is not critical enough to require an in-person visitation.

The company website contains information like the Airtasker contact details, office addresses, and business hours. Customers can also find the link to the Airtasker app at the bottom of the website's homepage, with options to download it on Android and iPhone. To install it, individuals can log in to their registered account on the website and start using it immediately. The application allows customers to post a task and pick the best offer. You can also use the application to sort out the task details with a secure means of payment and make it public after adding the required information. Downloading this app is also an alternative to using the Airtasker number to contact the support team for information and concerns.

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Contact Information

Airtasker Website:

Airtasker Help Center:

Corporate Office Address:

Airtasker Pty. Ltd.
2003 Level 20, 109 Pitt St.
Sydney, New South Wales 2000
Australia

Other Info (opening hours):

Mailing Address:

GPO Box 5193

Sydney, NSW 2001


Other Location:

Airtasker UK Limited

11 Ashley Piece

Ramsbury, Marlborough SN8 2QE

United Kingdom

More contact details

Summary of Airtasker Customer Service Calls

1.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Airtasker?

Account Question:

  • “Account information”
  • “Can't verify my account”
  • “VerifyID”

Request for Information Question:

  • “Ask about payment”
  • “Need to know how works”
  • “Support”

Payments and Charges Question:

  • “Payment adjustment”
  • “Tasker committed fraud”
  • “No payment received from airtasker been verified since 20/09/25”

Refund Question:

  • “Refund for cancelled job by contractorm”
  • “Refund”
  • “Refund urgent”

Product/ Service Question:

  • “Incomplete work”
  • “Problem with Airtasker”
  • “Complaint”

Activation/ Cancellation Question:

  • “Want to cancel the job. Trade left without doing job”
  • “Cancel task”
  • “Need to find messages from a cancelled ad”

Employment Question:

  • “Job not doing after promised”
  • “Job not completed by Josh after receiving full payment. He advised me he would return to complete job. only 5 bricks left to lay.”
  • “Tasker hasn't shown up for the job is offline cannot be contacted this was a time critical contract and as a consequence cannot rebook with someone else as the task hasn't been canceled by the Tasker”

Shipping and Delivery Question:

  • “Not received my payment”
  • “I have not received my payment yet”
  • “Pay not coming through after 4 days”

Website/ Application Question:

  • “Problem manoeuvring site”
  • “Roller door removed and re. Installed”
  • “App issues”

Return/ Replace Question:

  • “Can't change zip code to setup account”
  • “Want to change original profile pic”
  • “Return payment”

Cards Question:

  • “My card was stolen”
  • “Can’t load card”
  • “Won’t let me add my card”

Staff Question:

  • “Follow up as I am not able to respond to the service providers for my job request”
  • “Customer Service”
  • “Very bad service”

Other Question:

  • “Poor experience report driver”
  • “Dealing with costumer”
  • “Acc”

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