Contact Airtasker Customer Service
Airtasker Phone Numbers and Emails
General Info:
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+61 130 082 3218
Investors/ Franchising:
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+6 129 689 5414International
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+61 130 028 8664
Airtasker Emails:
Airtasker Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Airtasker Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Airtasker is 611300823218. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 15% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Airtasker may ask you for the following information to identify you as a customer: email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Airtasker Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Airtasker is 611300823218. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 15% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Airtasker may ask you for the following information to identify you as a customer: email or phone number.
People call Airtasker mainly because of account, request for information and refund.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Airtasker is support@airtasker.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Airtasker Website:
Airtasker Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
GPO Box 5193
Sydney, NSW 2001
Other Location:
Airtasker UK Limited
11 Ashley Piece
Ramsbury, Marlborough SN8 2QE
United Kingdom
How Good is Airtasker's Customer Service?
Summary of Airtasker Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Airtasker?
Account Question:
- “Account is not running”
- “Verify my iD”
- “Account issue”
Request for Information Question:
- “Request received to release payment when job isn't do e”
- “I need confirmatio frim you for a payment i am making fir a task i want done”
- “Had booked someone tomorrow for assistance with moving house.They have only just notified me that they can’t do it tomorrow but can do it Saturday.I have attempted to contact them to say that I am fllying back to the UK tomorrow night so won’t wo”
Refund Question:
- “Refund”
- “Need to.ask.for.the refund.and.pay.the other guy”
- “Refund if money $67.90 due to tasker cancelled my job”
Payments and Charges Question:
- “Discount”
- “Payment”
- “Pending payment request”
Product/ Service Question:
- “Tech”
- “Complaint”
- “Problem with air tasker”
Activation/ Cancellation Question:
- “Cancel a task”
- “Cancel job”
- “Activation issue”
Employment Question:
- “I no longer need any more quotes from people.l have given the job to someone”
- “Organise to get a job done”
- “New agreement with job provider”
Shipping and Delivery Question:
- “To get the authorisation on my card removed as the guy never turned up to do the job”
- “Not received payment”
- “My task is not coming out to do job”
Return/ Replace Question:
- “Return payment”
- “To change my email and to Log back in because I got banned over a year ago”
- “Need to change my date of birth on airtasker to match my LIC”
Cards Question:
- “My card was stolen”
- “Can’t load card”
- “Won’t let me add my card”
Website/ Application Question:
- “Trying to get an installation issue resolved.”
- “Airtasker app doesn’t accept my phone number”
- “App not loading my tax, I need money urgently”
Staff Question:
- “Follow up as I am not able to respond to the service providers for my job request”
- “Customer Service”
- “Very bad service”
Other Question:
- “Unable to bid for tasks”
- “False report”
- “The people who completed my task haven’t received their money”
Compare Airtasker Customer Service To
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